McAfee HIDES from its bread-and-butter customers

You have to be good at something, and McAfee excels at shielding itself from its customers. Its website provides one (count 'em, one) customer service phone number for home and home office users - (866) 622-3911 - which I'm pretty sure is answered somewhere in India. Calling that number gets you no free tech support unless you purchased McAfee within the last 30 days. McAfee provides no email addresses for contact, and one general corporate mailing address: 3965 Freedom Circle, Santa Clara, CA 95054. Found this general phone number from yellowpages.com: (408) 988-3832


I was able to find out from McAfee's Management Team webpage that Barry McPherson is the Executive Vice President, Worldwide Technical Support & Customer Service, and that he lives somewhere in the Dallas, TX area. Searching for McAfee in Dallas, I found this general contact info: 5944 Luther Ln., Ste. 1007, Dallas, TX 75225, (800)338-8754, (214)361-8086, (214)361-1882 fax. I'll keep looking. Post a comment below if you have any contact info for McAfee customer support personnel.